SUPPORT

Kent CCTV & Data Ltd believe in keeping our customers informed at all times.  A better customer service comes from better relationships with our customers. Whether by email or telephone conversation, support desk makes communicating with customers easy and efficient. Our customer support operation keeps you informed and streamlines your support with time-saving tools like ticket views, triggers, and automation. This helps you get straight to what matters most — better customer service and more meaningful conversations.

We have a three-tier support level:

  • Tier three – unlimited telephone and email support
  • Tier two –  unlimited telephone, email and scheduled onsite support
  • Tier one  – unlimited telephone, email,  onsite support visits,  hardware extended warranties and mission-critical site/out of hours site support

Kent CCTV & Data Ltd customer service is personal and proactive so call us today for a quote on any existing system new or old.

Existing customers can access the support portal from here: https://kentcctv.freshdesk.com